This course is designed for students who aim to work in the fast-paced, vital field of airport ground operations. Ground services are the backbone of airline operations, ensuring every flight departs and arrives smoothly, safely, and on time.
The program focuses on building operational skills and technical know-how required for ground handling, baggage management, ramp operations, and passenger coordination at the airport.
What You’ll Learn
You will be trained in the core areas of ground support services, with a balance of theoretical instruction and practical simulation sessions. The course also integrates personality development and soft skills modules to ensure you are industry-ready.
01
Ground Handling Procedures
Operations
02
Ramp Safety & Equipment Handling
Safety
03
Passenger Check-in & Boarding Process
Check-in
04
Baggage Handling & Tagging
Baggage
05
Aircraft Marshalling & Parking Assistance
Marshalling
05
Aircraft Marshalling & Parking Assistance
Marshalling
06
Cabin Cleaning & Turnaround Services
Cleaning
07
Basic Airport Security Awareness
Security
08
Crisis & Emergency Response Procedures
exclamation
Eligibility Criteria
Candidates must have completed 10+2 (any stream) or possess a 3-year diploma in any technical or non-technical field.
Course Highlights
Focused training for high-demand airport ground operations
Learn the practical aspects of aircraft turnaround and passenger service
In-depth exposure to ground support equipment and safety compliance
Enhance communication, grooming, and workplace discipline
Mock drills and hands-on scenarios for real-time experience
Fast-track learning available for quicker course completion
Job placement support after successful completion
Certified training aligned with current industry standards and airport regulatory guidelines
Industry Overview
Aviation:
Master essential functions such as flight services, passenger coordination, baggage processing, and learn the protocols of ground handling. You’ll be prepared for positions across domestic and international airlines, airport service agencies, and airport terminals.
Hospitality:
Get a comprehensive view of hotel management, from front desk to food & beverage. This opens up career pathways in hotels, cruise liners, catering services, and more.
Tourism:
Dive into the dynamic world of travel planning, tour operations, and destination management. Learn to work with travel companies, tourism boards, and vacation planners, as tourism continues to be a significant contributor to the global economy.
India is the third-largest domestic aviation market and the aviation sector in India has shown substantial growth, with a 15 per cent YoY increase in total air passengers handled at Indian airports reaching 37.6 crore in FY24. The number of operational airports in the country has doubled from 74 in 2014 to 157 in 2024 Source investindia.gov.in
Career Opportunities
Ground Handling Agent
Baggage Handling Staff
Ramp Service Executive
Aircraft Loader/Unloader
Passenger Service Agent
Cabin Cleaning Supervisor
Airport Operations Assistant
Marshalling Assistant
Security Checkpoint Support Staff
Airport Equipment Operator
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Ready to reach new heights with Everest Aviation Academy.