This course is designed to prepare students for a rewarding career in the hospitality industry. The hospitality sector offers a wide range of career options, including working in hotels, resorts, cruise ships, restaurants, and more. This program focuses on the fundamental aspects of hospitality management, guest services, food and beverage management, front desk operations, and housekeeping services.
With this course, you will gain the skills needed to efficiently manage hotel operations, improve customer service, and excel in guest relations. Practical training, along with industry-focused learning, ensures you are prepared for real-world challenges.
What You’ll Learn
The course provides a comprehensive understanding of hospitality operations, management skills, and customer service techniques, preparing you for various roles in hotels, resorts, and restaurants.
01
Hotel Operations & Management
Efficient Hotel Operations: Managing Success
02
Front Office & Reception Services
Welcoming Guests: Excellence in Front Office Services
Financial Management: Accounting & Budgeting in Hotels
Eligibility Criteria
Candidates must have completed 10+2 (any stream) or hold a 3-year diploma in any field from a recognized institution.
Course Highlights
Industry-relevant training aligned with international hospitality standards
Fast-track learning option available for quicker course completion
Job placement assistance after successful course completion
Improve communication, client service, and team management skills
Exposure to event management and catering operations
Practical training in housekeeping and food & beverage services
Hands-on experience in front desk management and customer service
Industry Overview
Aviation:
Master essential functions such as flight services, passenger coordination, baggage processing, and learn the protocols of ground handling. You’ll be prepared for positions across domestic and international airlines, airport service agencies, and airport terminals.
Hospitality:
Get a comprehensive view of hotel management, from front desk to food & beverage. This opens up career pathways in hotels, cruise liners, catering services, and more.
Tourism:
Dive into the dynamic world of travel planning, tour operations, and destination management. Learn to work with travel companies, tourism boards, and vacation planners, as tourism continues to be a significant contributor to the global economy.
The market size of the hospitality industry in India is projected to be approximately US$ 24.61 billion in 2024 and is anticipated to reach US$ 31.01 billion by 2029. The projected growth is anticipated to occur at a compound annual growth rate (CAGR) of 4.73% throughout the forecast period of 2024-29. Source ibef.org
Career Opportunities
Hotel Front Desk Manager
Guest Relations Executive
Housekeeping Supervisor
Restaurant Supervisor
Restaurant Supervisor
Event Coordinator
Catering Manager
Sales and Marketing Executive
Hospitality Trainer
Customer Service Executive
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